At SalonMart, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help.

1. Returns

• Products can be returned within 7 days of delivery.

• Items must be unused, unopened, and in their original packaging.

• Certain personal care items (e.g., cosmetics, hygiene products) are not eligible for return due to health and safety reasons.

2. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7–10 business days.

3. Exchanges

• We only replace items if they are defective or damaged.

• If you need to exchange an item, please contact our support team with your order details.

4. Non-Refundable Items

• Gift cards

• Discounted or sale items

• Used or opened products

5. Shipping Costs

• Shipping costs are non-refundable.

• If you receive a refund, the return shipping fee may be deducted from your total refund unless the return is due to our error.

6. Contact Us

If you have any questions regarding our refund policy, please reach out to us: